Knowledge base
Help and frequently asked questions
Reference information for organisers sourcing a venue, owners listing a space and providers offering a service. For anything not covered here, please contact our team.
1 · General & platform overview
What is Venuralink?
Venuralink is Nigeria's dedicated venue sourcing and event vendor discovery marketplace. We bridge the gap between event organisers — individuals, SMEs and corporate planners — and verified event spaces, alongside top-tier event professionals including MCs, caterers, makeup artists, DJs, audiovisual teams and decorators.
How does Venuralink work?
- Discover. Search our curated directory by location, capacity, event type, budget and specific amenities — such as guaranteed backup power or parking.
- Shortlist & compare. Review high-resolution photos, verified amenities, transparent pricing notes and service vendor portfolios.
- Connect directly. Initiate an enquiry or connect directly with venue managers and event vendors via WhatsApp, phone or email to finalise your event details.
Which cities does Venuralink currently operate in?
Venuralink is actively onboarding spaces and event talent across major Nigerian commercial hubs, starting with Lagos, Abuja and Port Harcourt, with ongoing expansion across the country.
Is Venuralink free for event organisers to use?
Yes. Searching, comparing, creating shortlists and enquiring with venues and event service vendors on Venuralink is completely free for clients and planners.
2 · For event organisers & SMEs
How do I search for a venue that meets my specific requirements?
Use our search and filtering engine on the homepage. You can filter by:
- Location. State, city and neighbourhood.
- Event type. Weddings, corporate AGMs, conferences, birthdays, product launches, photo shoots and private dinners.
- Capacity. Seated banquet vs theatre or standing reception capacity.
- Infrastructure & amenities. Guaranteed backup power (generators and inverters), dedicated parking, central air conditioning, sound equipment and security personnel.
How do I contact a venue or vendor?
Each listing page features a Direct Connect panel. You can click to start an instant WhatsApp conversation with the host or vendor, submit an email enquiry form, or dial their verified phone contact directly.
What is the Venuralink Shortlist?
Our Shortlist tool lets you bookmark multiple venues and vendors as you browse. You can compare their specs, pricing estimates and amenities side by side from your customer dashboard before sending out enquiries.
Can I book event vendors through Venuralink?
Yes. Beyond venue sourcing, our Service Vendor Marketplace allows you to discover verified ancillary professionals who can provide specialised services inside your chosen venue — MCs, caterers, makeup artists, AV crews and more. You can review their portfolios, previous work highlights and connect with them directly.
Does Venuralink verify listed spaces and vendors?
Venues and vendors carrying the Venuralink Verified badge have undergone an administrative review process confirming their physical location, operational contact details, essential amenities — for example functional generators and security — and portfolio authenticity.
3 · For venue owners & managers
Why should I list my venue on Venuralink?
Listing on Venuralink gives your property direct visibility to corporate procurement officers, professional event planners, SMEs and high-intent private clients actively seeking event spaces in Nigeria. It serves as a 24/7 digital storefront to boost your weekday and off-peak occupancy.
How do I list my venue on the platform?
- Click List Your Venue or register for a Vendor Account.
- Complete your profile with venue details: address, hall dimensions, seating capacities (banquet, theatre, cocktail) and amenity checklists.
- Upload high-resolution images of your halls, exterior grounds, parking and amenities.
- Submit your listing for approval. Our team reviews the details and publishes your listing within 24–48 hours.
What does the “Awaiting Approval” status mean?
To maintain platform standards and protect clients from fraudulent listings, every new listing undergoes a quality check by the Venuralink admin team. While in Awaiting Approval, your listing is being reviewed for completeness, image clarity and contact verification.
What photography works best for venue listings?
High-quality visuals directly impact booking enquiries:
- Use well-lit, landscape-oriented photographs taken during daylight, or during an actively decorated event setup.
- Include wide shots of the main hall and spaces, exterior entrance, parking area, restroom facilities and VIP/holding rooms.
- Avoid heavy watermarks, distorted panoramic stretches and low-resolution phone screenshots.
How do I receive and respond to enquiries?
Enquiries sent through Venuralink are delivered instantly to your registered email and WhatsApp number. You can also track your listing's view counts and engagement metrics through your Vendor Dashboard.
Can I list multiple halls or breakout rooms under one venue?
Yes. If your property features multiple spaces — for example a main banquet hall, an executive boardroom and an outdoor poolside or rooftop — you can list each space with its distinct capacity and pricing under your primary venue profile.
4 · For ancillary event vendors
Who qualifies as an event vendor on Venuralink?
We onboard a wide range of event professionals operating across Nigeria, including:
- Masters of Ceremonies (MCs) and hosts
- Caterers, mixologists, and food and beverage vendors
- Event decorators and floral designers
- DJs, live bands and sound engineers
- Photographers and videographers
- Makeup artists (MUAs) and stylists
- Private security and ushering agencies
- Audiovisual (AV), lighting and equipment rental companies
How do vendor profiles generate leads?
Your profile acts as a digital media kit and portfolio. When clients view venue listings in your city, our recommendation engine displays complementary service vendors. Clients can view your gallery, see your service specialisations, and reach out directly via WhatsApp or email to request a quotation.
Can I update my pricing, packages or gallery at any time?
Yes. From your Vendor Dashboard you can edit your business description, update your package starting rates, swap gallery images and adjust your active contact details in real time.
5 · Account, trust & support
How do I reset my password?
Click Login on the top navigation bar, select Forgot Password?, and enter your registered email address. A secure password reset link will be sent to your inbox within minutes.
How do I update my notification settings or contact information?
Log into your dashboard, navigate to Account Settings, and update your official phone number, WhatsApp contact or notification preferences.
How can I report an inaccurate listing or fraudulent vendor?
We take platform integrity seriously. Click the Report Listing link located at the bottom of any listing page, or email our safety team directly at support@venuralink.com. Our moderation team reviews reported listings promptly.
Need further assistance?
For platform support, corporate venue procurement assistance or onboarding guidance, reach out to our team via the Contact page or message us directly on WhatsApp via our official line.
Spaces. People. Moments.
Contact support
For corporate procurement, onboarding guidance or matters not covered above, our team responds to every message.